BlackBerry Dynamics connectivity profiles define the network connections, Internet domains, IP address ranges, and app servers that BlackBerry Dynamics apps can connect to. BlackBerry UEM includes a Default BlackBerry Dynamics connectivity profile with preconfigured settings. If no BlackBerry Dynamics connectivity profile is assigned to a user account or to a user group that a user belongs to, the default profile is sent to a user's devices.

UEM automatically sends a BlackBerry Dynamics connectivity profile to a device when a user activates it, when you update an assigned BlackBerry Dynamics connectivity profile, or when you assign a different BlackBerry Dynamics connectivity profile to a user account or device.

Before you configure routing, ensure that you have a BlackBerry Proxy server installed, that the correct ports are open, and that you have network connectivity to the BlackBerry Dynamics NOC from the BlackBerry Proxy server. To use the BlackBerry Proxy in a BlackBerry UEM Cloud environment, you must install an on-premises BlackBerry Connectivity Node.

For more information, review the following:

This documentation discusses only configurations that affect overall routing. App-specific configuration may be required for apps to connect to specific servers (for example, for BlackBerry Work configured with the URL of the Microsoft Exchange Server). Review the administration documentation for each BlackBerry Dynamics app to understand which app configurations to apply.