Manage app notifications on supervised iOS devices

You can use per-app notification profiles to configure the notification settings for system apps and apps that you manage using BlackBerry UEM.

You must assign a per-app notification profile to user accounts after the affected apps have already been installed on users' devices. If the profile is applied before the affected apps are installed, users may not be able to turn on notifications for the apps.

Verify that the apps that you want to configure notification settings for are already installed on users' devices before you assign the per-app notification profile. If the profile is applied to devices before the affected apps are installed, users may not be able to turn on notifications for the apps.
  1. In the management console, on the menu bar, click Policies and profiles.
  2. Click Custom > Per-app notification.
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the Per-app notification settings section, click The Add icon. Perform one of the following actions to specify the app that you want to configure notification settings for:
    • To select the app from the managed app list, click Select apps from the app list. Search for and select the app.
    • To specify the app by its package ID, click Add an app package ID. Type the app name and package ID.
  6. Click Next.
  7. Click Enable critical alert if you want critical alerts to override your organization's do not disturb profile and notification settings.
  8. In the Notification drop-down list, click Enabled.
  9. Select any of the following notification options:
    • Show in notification center
    • Show in lock screen
  10. In the Notification alert type drop-down list, select one of the following options:
    • None: Device users do not receive notification alerts.
    • Banner: Device users receive notification alerts in the banner.
    • Modal alert: Device users receive modal notification alerts.
  11. In the Show previews drop-down list, select one of the following options:
    • Always: Notifications always include previews.
    • When unlocked only: Notifications include previews only when the device is unlocked.
    • Never: Notifications never include previews.
  12. Select any of the following notification alert options:
    • Enable badges: Specify whether the app displays a badge.
    • Enable sounds: Specify whether the app makes a sound.
    • Show in CarPlay: Specify whether notifications are displayed in Apple CarPlay. This setting applies only to iOS 12.0 and later devices.
  13. Click Save.
  14. Repeat steps 4 to 13 to add additional per-app notifications.
  15. Click Add.
  • To edit the notification settings for an app, in the Per-app notification settings section, click the notification setting for the app and change the settings as necessary.
  • If you created more than one per-app notification profile, rank the profiles.