BlackBerry UEM Self-Service capabilities

Feature

Description

Specify an activation password

Users can create a password that they can use to activate their devices with BlackBerry UEM. You can configure the default password expiration period and the required password complexity at Settings > Self-Service > Self-Service settings.

Specify access key

Users can create access keys that they can use to activate BlackBerry Dynamics apps.

Delete only work data

Users can send the "Delete only work data" command to a device. The command deletes work data including the IT policy, profiles, apps, and certificates.

Delete all device data

Users can send the "Delete all device data" command to a device. The command deletes all user information and app data that the device stores, including information in the work space. It returns the device to factory default settings and deletes the device from UEM.

Locate device

Users can view the location of their iOS or Android devices on a map. This feature requires that a location service profile is assigned to the user. For more information, see Using location services on devices.

Manage user certificates

Users can upload user certificates for their devices. You can provide instructions to users about the certificates they need and where to upload the certificates from.

Lock and unlock BlackBerry Dynamics apps

If users' devices are enabled for BlackBerry Dynamics, users can lock BlackBerry Dynamics apps that are installed on their devices and can generate unlock keys to unlock the apps. When a user locks an app, it prevents anyone from opening it.

Delete BlackBerry Dynamics app data

If users' devices are enabled for BlackBerry Dynamics, users can delete all data from a BlackBerry Dynamics app that is installed on a device. The command removes all data stored by the app but the app is not deleted.