Add user accounts to UEM using a .csv file

  • Prepare the .csv file. For more information, see Creating user accounts from a .csv file.
  • If the .csv file contains directory user accounts, verify that BlackBerry UEM is connected to your company directory.
  1. In the management console, on the menu bar, click Users.
  2. On the All users or Managed devices tab, click Add user.
  3. On the Import tab, click Browse and navigate to the .csv file.
  4. Click Load.
  5. If the .csv file does not use the "Group membership" column and you want to add user accounts to groups, in the Available groups list, select one or more groups and click The Add to list icon. Click Next.
    When you import the .csv file, all of the user accounts are added to the local groups that you select. If a user account is a member of a directory-linked group, it is automatically associated with that group when the synchronization between UEM and your company directory occurs.
  6. Review the list of user accounts and do one of the following:
    • To correct the errors for any invalid directory user accounts, click Cancel, make corrections to the file, and upload it again.
    • To add the valid user accounts, click Import. Invalid directory user accounts are ignored.