Create an administrator

You can create an administrator by assigning an administrator role to a user account or to a user group. The user group can be a directory-linked group or a local group. You can add one role to a user and one role to each group that they belong to, but BlackBerry UEM assigns only one role to the user.

When a role is assigned to a user account or to a user group, UEM sends administrators an email with their username and a link to the management console. UEM also sends administrators a separate email with their password for the management console. If an administrator does not have an account password, UEM generates a temporary password and sends it to the administrator.

  1. In the management console, on the menu bar, click Settings > Administrators.
  2. Do one of the following:

    Task

    Steps

    Assign a role to a user account.
    1. Click Users.
    2. Click The Add an administrator icon.
    3. Click the name of the user account that you want to assign the role to.

    Assign a role to a user group.
    1. Click Groups.
    2. Click The Add to user group icon.
    3. Click the name of the user group that you want to assign the role to.
  3. In the Role drop-down list, click the role that you want to assign.
  4. Click Save.
  • To change an assigned role, click the name of a user account or user group, click the role that you want to assign, and click Save.
  • To delete an administrator, select the user account or the user group that you want to remove the role from and click The Delete icon > Delete.