Preauthenticate your device

If your administrator has configured BlackBerry 2FA for your device, you can request preauthentication from the BlackBerry UEM Client. Preauthentication allows you to access work resources for a predetermined period without being prompted for confirmation or a password on your device. You can use the preauthentication feature when you know you won't have access to your device, when you know you will be out of mobile coverage, or when you are only able to connect one device to a wireless network or hotspot. For example, if you can only connect one device to a network at a time, you can preauthenticate on your mobile device, and then log in to your work resources from the other device.

You can also preauthenticate your device from the BlackBerry UEM Self-Service console. For more information about using BlackBerry UEM Self-Service, see the BlackBerry UEM Self-Service user guide.

  1. On the BlackBerry UEM Client home screen, swipe to the Preauthentication screen.
  2. Tap Request preauthentication.
  3. Enter the number of hours that you want to be preauthenticated for. Your administrator specifies the maximum number of hours that you can preauthenticate for.
  4. Tap Request.
    A confirmation screen displays the expiration date and time of preauthentication.
  5. Tap Close.