If your administrator assigned Entrust smart credentials to you, you must activate them from the Entrust IdentityGuard self-service portal and then import the certificates to the Profiles screen in the BlackBerry UEM Client.
Log in to the Entrust IdentityGuard self-service portal.
Obtain the QR Code and password from the Entrust IdentityGuard self-service portal.
Click I’d like to activate or update my smart credential.
Select the I’d like to activate or update my smart credential option again. Click Next.
Select one of the smart credentials that you want to use. Click OK.
Select the I’m activating a mobile smart credential identity hosted on my mobile device option. Click Next.
Select Activate my smart credential by having my mobile device use its associated data network. option. Click Next.
In the Identity Name field, type a name. Click OK.
A QR Code and a password appears.
On the device, open the UEM Client.
Tap Profiles > Import certificates.
Beside the Entrust smart credentials, tap Activate.
Tap the camera icon and scan the QR Code from the Entrust IdentityGuard self-service portal.
Enter the password from Entrust IdentityGuard self-service portal. Click OK.
An "Activating. Please wait" message appears. This may take a few minutes.