Configure Direct Connect using a forward proxy

  • Configure a single public DNS entry for the forward proxy (for example, bp-proxy.mydomain.com).
    Note: You can configure multiple proxy servers with separate DNS names (for example, if you have multiple Direct Connect-enabled proxy clusters that you want to identify separately).
  • Configure the external firewall to allow inbound connections on the port that the proxy will listen on. This can be any port you specify.
  • If the forward proxy is installed in a DMZ, ensure that port 17533 is open from the proxy to each BlackBerry Connectivity Node.
  1. In the management console, on the menu bar, click Settings > BlackBerry Dynamics.
  2. Click Direct Connect.
  3. Click a BlackBerry Proxy instance.
  4. To turn on Direct Connect, select the Turn on Direct Connect check box. In the BlackBerry Proxy host name field, verify that the host name is correct.
  5. Select the Use web proxy check box. Specify the FQDN of the public DNS entry and the listening port that is configured for the proxy.
  6. Repeat steps 4 and 5 for all BlackBerry Proxy instances in the cluster.
    To enable only some BlackBerry Proxy instances for Direct Connect, create a new BlackBerry Proxy cluster. All servers in a cluster must have the same configuration. For more information, see Manage BlackBerry Proxy clusters in the Configuration content.
  7. Click Save.