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Change
BlackBerry Work for iOS
settings

  1. In the
    BlackBerry Dynamics Launcher
    , tap The settings icon.
  2. To change your Common settings, complete one of the following tasks:
    Common Settings
    Steps
    Change your password or manage your biometric options, if enabled by your administrator.
    Tap
    Change Password
    .
    Set the opacity of the
    Launcher
    .
    Tap
    Launcher
    .
    Upload log files.
    Tap
    Upload Logs
    .
  3. To change your General settings, complete one of the following tasks:
    General Settings
    Steps
    View the version number and license agreement.
    Tap
    About
    .
    View the feature highlights of
    BlackBerry Work for iOS
    .
    Tap
    Feature Highlights
    .
    Edit your account information.
    Tap
    Account
    .
  4. To change your Mail settings, in the Application Settings section, tap
    Mail
    and edit any of the following options:
    Task
    Steps
    Add a mailbox that has been shared with you.
    Tap
    Shared Mailboxes
    . For more information on shared mailboxes, see Adding a shared mailbox in BlackBerry Work.
    Set the message status type that is shown in the
    BlackBerry Work
    badge count on the
    iOS
    desktop
    Tap
    Badge Count
    , and select
    Unread Mail
    or
    New Mail
    .
    List email messages by common subject.
    Turn on
    Conversation View
    .
    Change the signature block for your outgoing email messages.
    Tap
    Signature
    , and edit the signature in the text editor.
    If your administrator specified a default signature for the organization, it takes precedence and this setting cannot be changed. You can view the signature set by the administrator.  
    Add your username in brackets at the start of any inline edits in reply email.
    Turn on
    User tag when editing
    .
    Change the default classification for your compose email screen.
    If your administrator has enabled this feature, tap
    Default Classification
    , and select a classification. An example of a classification would be "CONFIDENTIAL" or "INTERNAL".
    If the feature is not enabled, this setting is not displayed. If the administrator sets a default value, that value takes precedence over the setting on your device.
    Change the default caveat for your compose email screen.
    If your administrator has enabled this feature, tap
    Default Caveat
    , and select a caveat. An example of a caveat would be "DO NOT FORWARD" or "NO REPLY".
    If the feature is not enabled, this setting is not displayed. If the administrator sets a default value, that value takes precedence over the setting on your device.
    Choose the screen to display after you delete an email.
    Tap on
    Auto Advance
    , and select
    Newer Mail
    ,
    Older Mail
    , or
    Mail List
    .
    Set whether you want to BCC yourself automatically when you send messages.
    Turn on
    Auto BCC myself
    .
    Display a contact's photo or their initials, if a photo is unavailable.
    Turn on
    Show Avatar
    .
    Display a prompt to confirm that you want to delete an email message.
    Turn on
    Confirm before Deleting
    .
    Display a prompt to confirm that you want to send an email message.
    Turn on
    Confirm before Sending
    .
    Use formatting such as bold, italic and underline in your email message or signature.
    Turn on
    Enable Rich Text Editing
    .
    Set the default address to send email messages from.
    Tap on
    Email Addresses to Send From
    , and select an email address from the list. If you have only one address associated with this device, this setting is not displayed.
    Reduce the preview of an email body to one line in your messages list.
    Turn on
    Enable One Line Preview
    .
    Choose the font size, style, and color for new mail, and for replies and forwarded mail.
    Turn on
    Use Custom Fonts
    .
    • To specify the font used when composing a new email message, tap
      Compose Font Selection
      and make your selections.
    • To specify the font used when replying to an email message, tap
      Reply Font Selection
      and make your selections.
    If your administrator has specified a font type and size for the organization, the set font and size is used in your outgoing email messages. You can override the fonts policy by enabling the Use Custom Fonts option. The custom fonts that you specify will take precedence until either you disable Use Custom Fonts, or the administrator changes the policy.
    Set the synchronization window between your device and your company's email server.
    Turn on
    Sync
    . You can select a synchronization window for your mail of 1 or 3 days back, 1 or 2 weeks back, or 1 month back. You also have the option of
    No Sync Limit
    .
    Note that a shorter synchronization window improves the performance of your app, and reduces both battery and data usage.
    View email messages offline.
    Turn on
    Download Entire Message
    . If this setting is turned off, only the header and 20KB (default) of a message are downloaded. Your administrator can adjust the default download size. Note that turning on this setting increases battery and data usage.
    Automatically download attachments from an email message.
    Turn on
    Auto Download Attachments
    . This setting is active only when the
    Download Entire Message
    setting is turned on. Note that turning on this setting increases battery and data usage.
    Allow downloads when connected to a cellular network.
    Turn on
    Cellular Auto Download
    . This setting is active only when the
    Auto Download Attachments
    setting is turned on.
    Permanently remove deleted email messages.
    Tap
    Empty "Deleted Items" folder
    and tap on
    Delete
    .
  5. To change your Calendar settings, in the Application Settings section, tap
    Calendar
    and edit any of the following options:
    Task
    Steps
    Choose a highlight color for appointments and birthdays on your personal or shared calendars.
    • Tap
      My Calendars
      , tap
      Calendar
      , and select a color.
    • Tap
      Shared Calendars
      , tap on a shared calendar, and select a color.
    Preview events from external calendars in the Agenda and Day view.
    Tap
    External Calendar Preview
    , and turn on the
    Enable
    setting.
    Use formatting such as bold, italic and underline when creating your event.
    Turn on
    Enable Rich Text Editing
    .
    Configure the default conference settings to use when creating a new event.
    Tap
    Conference Details
    and add a link to the conference room and add details about the room.
    • If the link to the conference room is recognized as a
      Microsoft Teams
      link, you can turn on the
      Add with Teams meeting template in event notes
      setting to use the
      Microsoft Teams
      template. If the setting is turned off, the raw link is used.
    • You can copy and paste information, including images and media, into the field for conference-room details.
    Add a permanent
    Microsoft Teams
    meeting link to the default conference settings.
    Tap
    MS Teams Permanent Link
    . To generate your
    Microsoft Teams
    permanent link, go to your
    Microsoft Teams
    calendar and click
    Meet Now > Get a link to share
    .
    Use the number and passcode specified in the "Location" field of the meeting as the default numbers for calling in.
    Turn on
    Passcode
    .
    Set the length of the week.
    Under
    Week View
    you can select to display a seven-day or five-day week (the five-day week omits Saturday and Sunday), the starting day of the week, and you can choose to show long events as all-day events
    Set the first day of the week on the displayed calendars.
    Tap
    Start Week On
    and select the first day of the week on the displayed calendars. To use this setting, you must disable the
    Device system settings
    option.
    Set the days of the week that are workdays.
    Tap
    Work Days
    and select the days of the week that are workdays. To use this setting, you must disable the
    Device system settings
    option.
    Preview your tasks in the calendar if you have
    BlackBerry Tasks
    installed.
    Turn on
    Preview Tasks in Calendar
    .
    Show long events as using the whole day.
    Turn on
    Show Long Events as All Day
    . Events lasting 24 hours or longer will be displayed as all-day events.
    Automatically download attachments from a calendar event.
    Turn on
    Auto Download Attachments
    . Note that turning on this setting increases battery and data usage.
    Allow downloads when connected to a cellular network.
    Turn on
    Cellular Auto Download
    . This setting is active only when the
    Auto Download Attachments
    setting is turned on.
    Allow meeting invitees to propose a new meeting time.
    Turn on
    Allow New Time Proposal by Default
    .
  6. To change your Contacts settings, in the Application Settings section, tap
    Contacts
    and edit any of the following options:
    Task
    Steps
    Set the sort order of names in your list of contacts.
    Tap
    Sort Order
    and select either
    Last, First
    or
    First, Last
    .
    Set the display order of names in your list of contacts.
    Tap
    Display Order
    and select either
    Last, First
    or
    First, Last
    .
    Synchronize any contact groups you have created in
    Microsoft Outlook
    .
    Turn on
    Sync Contact Groups
    . Note that turning on this setting can affect data usage and synchronization performance.
    Add shared contact accounts.
    Tap
    Shared contacts
    Synchronize your contacts to the "
    BlackBerry Work
    " group in the native Contacts list on your device.
    Turn on
    Sync to Device
    . Your IT administrator may not allow all fields to synchronize.
    Allow the Caller ID function on your device to access your
    BlackBerry Work
    contacts.
    Turn on
    Allow Caller ID to Access Contacts
    .
  7. To change your Docs settings, in the Application Settings section, tap
    Docs
    and edit any of the following options:
    Task
    Steps
    Automatically adjust the size of the recent files cache to use no more than 30% of the free device space.
    Tap
    Recent Files Cache
    , and turn on
    Auto Cache Size Adjustment
    . The size of the recent-files cache and the current free space is displayed in this window.
    To clear the cache, tap
    Clear Recent Files Cache
    .
    Automatically adjust the size of the offline files cache to use no more than 20% of the free device space.
    Tap
    Offline Files Cache
    , and turn on
    Auto Offline Files Cache Size Adjustment
    . The size of the offline-files cache and the current free space is displayed in this window.
    Choose a quick-save location to save email or calendar attachments to a Docs folder in the background.
    Tap
    Quick Save Location > Choose Location
    , and select a location.
    To perform
    Office Online
    actions directly on an attachment, select your quick-save location in a valid server-based folder.
    Allow automatic uploads and updates of offline files when connected to a cellular network.
    Tap
    Cellular Data
    and turn on
    Use Cell Data
    .
    Restrict automatic uploads and updates of offline files to Wi-Fi only.
    Tap
    Cellular Data
    and turn off
    Use Cell Data
    .
  8. To change your Tools settings, in the Tools section, complete one of the following tasks:
    Task
    Steps
    Turn on an automatic reply to incoming messages while you're away.
    Tap
    Out of Office
    and edit any of the following options:
    1. Turn on
      Out of Office
      .
    2. Turn on
      Time Period
      to set the start and stop times for this auto-reply. Tap
      Starts
      or
      Ends
      and set the date and time.
    3. Tap inside the message block create/edit your out-of-office reply.
    4. Turn on
      Outside my company
      to set a different reply to incoming messages from outside your organization, then tap either
      Contacts Only
      to only respond to senders in your Contacts or tap
      Anyone
      , if you wish to make no distinction.
    5. Tap in the optional message block for external replies to create or edit a message to external senders, or press The clipboard icon to display the clipboard menu and paste in copied text.
    Turn on Battery Saver.
    Battery Saver reduces power consumption by disabling some app features. When Battery Saver is turned on, the
    Download Entire Message Content
    ,
    Show Avatar
    ,
    Sync Contact Groups
    , and
    Show Presence
    settings on this screen will take precedence over the values set in the individual apps.
    Tap
    Battery Saver
    and edit any of the following options:
    1. Tap
      Battery Saver
      .
    2. Tap
      Sync Mode
      and select
      Auto-Sync
      or
      Manual Sync
      . If you select Manual Sync, synchronization occurs only when you log in or out, or when you manually request synchronization.
    3. Turn on or off
      Download Entire Message Content
      .
    4. Turn on or off
      Show Avatar
      .
    5. Turn on or off
      Sync Contact Group
      .
    6. Turn on or off
      Show Presence
      .
    Change the appearance of your apps.
    Tap
    Appearance
    and edit any of the following options:
    • Turn on
      Light Mode Always On
      . When turned on, this setting overrides the device setting.
    • To use a larger font in the email list and in the meeting agenda view, turn on
      Use Accessibility Larger Font
      .
  9. To change the notifications and sounds for the Mail app, in the Notifications & Sounds section, tap
    Mail
    and complete one of the following tasks:
    Task
    Steps
    Select the email messages that you will receive notifications from.
    Tap
    Active Notifications & Sounds
    and select one of the following options:
    • Select
      None
      if you don't want to receive any notifications.
    • Select
      Mail Rules, VIP List
      if you want to receive notifications only from your custom rules and VIPs.
    • Select
      Mail Rules, VIP List, General Mail
      if you want to receive notifications from all of your email messages.
    If you want to receive notifications from email messages redirected to subfolders, turn on
    Enable Notifications for Subfolders
    .
    Create custom mail rules for specific users or groups.
    Tap
    Mail Rules
    , and create a new mail rule or edit an existing rule. For more information on mail rules, see Manage mail rules.
    • VIP List
      - Lets you choose the notification sound for an email message from a VIP contact.
    • General Mail
      - Lets you choose the notification sound for your general mail.
    Set a notification sound for email messages from your VIP contacts.
    Tap
    VIP List > Sound
    and select a sound.
    Set a notification sound for general email messages.
    Tap
    General Mail > Sound
    and select a sound.
  10. To enable notifications for calendar events and select a notification sound:
    1. In the Notifications & Sounds section, tap
      Calendar
      .
    2. Turn on
      Notifications
      .
    3. Tap
      Sound
      and select a sound.
  11. In your device settings, to select your notification preferences for focus modes
    Don't Disturb, Personal,
    and
    Work
    . Select
    None
    , tap   
    Notifications for Active Focus
    and complete one of the following tasks:
    • If you don't want to receive notifications, select
      None
      .
    • If you want to receive notifications only from your custom rules and VIPs, select
      Mail Rules, VIP List
      .
    • If you want to receive notifications from all your mail, select
      Mail Rules, VIP List, General Mail
      .