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Configure
BlackBerry Tasks
and
BlackBerry Notes
app settings

BlackBerry Tasks
and
BlackBerry Notes
use
Microsoft Exchange Web Services
and do not use
Exchange ActiveSync
like
BlackBerry Work
. This means that
BlackBerry Tasks
and
BlackBerry Notes
may have different authentication configurations than
BlackBerry Work
.
Depending on your environment, if your users are configured with UPNs that are different from their email address, you might need to enable the "Use explicit UPN" property. This requires
BlackBerry UEM
12.11 or later. For more information, see
BlackBerry Dynamics
global properties
.
  1. On the menu bar, click
    Apps
    .
  2. Click the
    BlackBerry Notes
    or
    BlackBerry Tasks
    app.
  3. On the
    BlackBerry Dynamics
    tab, in the
    App configuration
    table, click The Add icon.
  4. Type a name for the app configuration.
  5. For the
    BlackBerry Tasks
    app only, on the
    Notifications
    tab, in the
    Select level or detail in Tasks reminders
    drop-down list, select whether to turn off task notifications on the user's device, to display a generic notification, or to display the title of the task in the notification.
  6. On the
    Configurations Settings
    tab, in the
    Security Settings
    section, configure the following settings:
    1. Select the
      Use of Kerberos Constrained Delegation in place of login/password
      option to use
      Kerberos
      Constrained Delegation as the login type for users. When
      Kerberos
      Contrained Delegation is used, users do not have to enter a password for
      Exchange ActiveSync
      .
    2. Select the
      Use client certificate in place of login/password
      option to require the use of certificates for login instead of a username and password. This is a requirement if certificate-based authentication is required for
      Microsoft Exchange Web Services
      .
  7. In the
    Embedded Hyperlink Support
    drop-down list, select the allowed behavior when a user opens a hyperlink.
  8. In the
    Enterprise Mobility Server
    section, configure the following:
    1. In the
      Server List Reshuffle Period (minutes)
      field, specify the frequency that the
      BEMS
      server list is reshuffled (if present), for load balancing purposes. The default setting is 10 minutes.
    2. In the
      Server List Quarantine Period (minutes)
      field, if a
      BEMS
      server is not working,
      BlackBerry Tasks
      will wait this period before it retries. The default setting is 10 minutes.
  9. On the
    Exchange Settings
    tab, configure the following:
    1. In the
      Exchange Web Services Authentication Methods (iOS only)
      section, choose the authentication methods to be used: Negotiate, NTLM, or Basic. If only certain authentication methods are supported from
      Microsoft Exchange
      , set those values to minimize the user setup time. (For example, if the EWS IIS Auth Setting is set to allow only NTLM, then select only NTLM above for an optimal setup experience.) If none are selected above, the default
      Microsoft Exchange
      setting will be used.
    2. In the
      Microsoft Exchange Settings
      section, in the
      Exchange Domain
      field, specify the default
      Windows NT
      domain that
      BlackBerry Tasks
      will try to connect to automatically when users log in to
      BlackBerry Notes
      or
      BlackBerry Tasks
      . If your server uses newer UPN (email@host.com) style login instead of the older (domain\user) style login, leave this field blank. In the
      Exchange Server
      field, specify the FQDN of the server, CAS Array, or Load Balancer that is responsible for providing
      Microsoft Exchange Web Services
      . If you leave this field blank,
      BlackBerry Notes
      or
      BlackBerry Tasks
      uses assisted autodiscover through
      BEMS
      if
      BEMS
      is configured, and if
      BEMS
      is listed in the application server list for
      BlackBerry Notes
      or
      BlackBerry Tasks
      . Enter only the FQDN of the
      Microsoft Exchange
      server. Do not include a protocol prefix such as https:// or a URI suffix.
  10. On the
    Exchange settings
    tab, configure the following settings: 
    1. In the
      Exchange Web Services User Name Formats (iOS only)
      section, choose which of the following user name formats to use to authenticate with
      Microsoft Exchange Web Services
      : UPN, Domain\UserId, or SMTP. If only certain user name formats are supported from
      Microsoft Exchange
      , set those values to minimize the user setup time. (For example, if the EWS Auth Settings are set to allow only SMTP but not UPN, then deselect UPN in the app setting.) If none are selected above, authentication with all user name formats will be attempted.
    2. In the
      TLS Certificate Settings
      section, specify the user credential profile that contains the TLS certificate to be used to connect to
      Microsoft Exchange
      . The name of the profile that you specify here must match the name of the user credential profile that was created in the
      BlackBerry UEM
      management console. For more information on user credential profiles, see Sending client certificates to devices and apps using user credential profiles Using user credential profiles to send certificates to devices.
  11. In the
    Microsoft Office 365 Modern Auth Settings (Beta)
    section, configure options for
    Microsoft Office 365
    . If selected, specify the following:
    1. Select the
      Use Office 365 Modern Authentication
      option to use modern authentication instead of basic authentication. Modern authentication enables
      BlackBerry Notes
      and
      BlackBerry Tasks
      to use sign-in features such as Multi-Factor Authentication, SAML-based third-party Identity Providers, and smart card and certificate-based authentication.
    2. In the
      Office 365 Sign On URL
      field, specify the web address that
      BlackBerry Notes
      or
      BlackBerry Tasks
      should use when signing in to
      Office 365
      . If you do not specify a value,
      BlackBerry Notes
      or
      BlackBerry Tasks
      will use https://login.microsoftonline.com during setup.
    3. In the
      Office 365 Tenant ID
      field, specify the tenant ID of the
      Microsoft Office 365
      server that you want
      BlackBerry Notes
      or
      BlackBerry Tasks
      to connect to during setup.
    4. In the
      Azure App ID
      field, specify the
      Microsoft Entra ID
      app ID for
      BlackBerry Notes
      or
      BlackBerry Tasks
      . For information on how obtain an
      Entra
      app ID, see Obtain an Azure app ID for BlackBerry Work.
    5. In the
      Office 365 Resource
      field, specify the URL of the
      Microsoft Exchange Online
      server.
    6. In the
      Redirect URI
      field, specify the URI that you entered in the
      Microsoft Entra ID
      portal.
    7. Select the
      Proxy Modern Authentication requests ( only)
      setting to force all
      Office 365
      Modern Authentication requests to go through the
      BlackBerry Proxy
      instead of connecting directly to the Internet.
  12. In the
    Exchange User Name
    section, select UPN to use a UPN user name format instead of SMTP when authenticating with
    Microsoft Exchange
    .
  13. On the
    App Settings
    tab, configure the following:
    1. Select the
      Allow users to perform app diagnostics
      option, to allow users to generate a diagnostics report and then email the results to their administrator.
    2. Select the
      Enable DLP Watermark
      option to display a user’s username and the date and time as a watermark on all screens in
      BlackBerry Notes
      or
      BlackBerry Tasks
      .
  14. For
    BlackBerry Notes
    only, select the
    Store the Title of the Notes in the Note body
    option to save the note title with the note body. This option requires
    Microsoft Exchange
    2016 or later.
  15. On the
    Interoperability
    tab, configure the following:
    1. For
      BlackBerry Tasks for iOS
      and
      BlackBerry Notes for iOS
      only, select the
      Tap a phone number to dial using native phone
      option to allow users to tap a phone number to dial using the device's native phone.
    2. For
      BlackBerry Tasks for Android
      and
      BlackBerry Notes for Android
      , select the
      Grant permission to use the Tasks list widget (Android only)
      option to specify whether the list widget can be used on
      Android
      devices.
  16. On the
    Attachments
    tab, configure the following:
    1. Specify whether to allow incoming and outgoing attachments.
    2. Specify the maximum size.
    3. Specify the file extensions that are allowed or disallowed.
  17. On the
    Deprecated
    tab, select the
    Disable SSL Certificate Checking
    option to disable SSL certificate verification for
    Microsoft Exchange Web Services
    servers in test environments.
  18. Click
    Save
    .