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Configure
BlackBerry Work
for
iOS
and
Android
app settings for
Office 365
modern authentication

You must add your
Exchange ActiveSync
server information and, optionally, configure other settings.
  1. On the menu bar, click
    Apps
    .
  2. Click the
    BlackBerry Work
    app.
  3. On the
    BlackBerry Dynamics
    tab, in the App configuration table, click +.
  4. Type a name for the app configuration.
  5. On the
    Advanced Configuration
    settings tab, under
    Office 365 Settings
    configure the following settings:
    1. Optionally, select the
      Use Office 365 Modern Authentication
      option to use modern authentication instead of basic authentication. Modern authentication enables
      BlackBerry Work
      to use sign-in features such as multi-factor authentication, SAML-based third-party identity providers, and smart card and certificate-based authentication. This option overrides autodiscover and provisions
      BlackBerry Work
      to use outlook.office365.com for mail settings. If this is not required in your environment, do not enable this option and manually configure your ActiveSync endpoint in the BlackBerry Work app configuration settings  on the Basic Configuration tab. For more information, see the BlackBerry Work app configuration settings.
    2. In the
      Azure App ID
      field, specify the
      Microsoft Azure
      app ID for
      BlackBerry Work
      . For information on how to obtain an
      Azure
      ID, see Obtain an Azure app ID for BlackBerry Work
    3. In the
      Office 365 Sign On URL
      field, specify the web address that
      BlackBerry Work
      should use when signing in to
      Office 365
      . If you do not specify a value,
      BlackBerry Work
      will use https://login.microsoftonline.com during setup. In most configurations, this field should be left blank.
    4. In the
      Office 365 Tenant ID
      field, specify the tenant ID of the
      Office 365
      server that you want
      BlackBerry Work
      to connect to during setup.
    5. In the
      Office 365 Resource
      field, specify the URL of the
      Microsoft Exchange Online
      server. In the
      Redirect URI
      field, specify the URI that you entered in the
      Microsoft Azure
      portal. In most configurations, this field should be left blank.
    6. Select the
      Use Office 365 Modern Authentication for Presence
      option to use modern authentication with the presence service. The
      Enable presence service
      option on the Apps Settings tab must also be selected.
    7. Optionally, select the
      Proxy Office 365 Modern Authentication requests (Android only)
      setting to force all
      Office 365
      modern authentication requests to go through the
      BlackBerry Proxy
      instead of connecting directly to the Internet. This setting should be enabled if your organization's authentication server is not published externally to the internet. If your authentication server is published externally, this setting is optional.
  6. Optionally, enable the
    Migration Flow Enabled
    option. Enabling this option allows users' email to continue to synchronize and minimizes downtime during the migration. If this option is not enabled, users can't send or receive email during the migration. For more information about enabling the migration flow, see Enable the mailbox migration flow.
  7. Optionally, configure any other settings. See app configuration settings for a description of all of the settings that you can configure.
  8. Click
    Save
    .