Steps to migrate existing on-premises users to Microsoft
Outlook Online using modern authentication
Microsoft OutlookOnline using modern authentication
Create, edit, or copy an existing
BlackBerry DynamicsConnectivity profile for the migrating users. Include the following information:
For more information on how to configure the
Microsoft Exchange Onlineand modern authentication, visit support.blackberry.com/community to read article 64405.
Create a new
BlackBerry Workapp configuration with the modern authentication settings. The new app configuration must include the following:
Assign the app configuration with the correct modern authentication settings to users. For instructions, see the content for your app:
Migrate user mailboxes from your on-premises
Microsoft Exchangeserver to
Microsoft Exchange Online.
After the migration completes, users receive a prompt to log in to their mailboxes. Wait while the
BlackBerry Dynamicsapps trigger autodiscover and connect to the new mailbox location. The amount of time this takes depends on how many users have been migrated and how often
BlackBerry Workis opened. Refer to the Last Contact Time and container activity report to estimate whether users have received the new mailbox configuration from autodiscover.