Generate a diagnostics report Skip Navigation

Generate a diagnostics report

You can generate a diagnostics report and share the results with your administrator.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
  2. Tap The Settings icon.
  3. In the
    section, tap
    Run Diagnostics
  4. Tap
    Start Diagnostics
  5. When the diagnostics are complete, click
    Share Results
    and do one of the following:
    • Tap
      Share via email
      to send an email message with the report details.
    • Tap
      Save to docs
      to save the report to your BlackBerry Docs repository.