Manage email folder synchronization Skip Navigation

Manage email folder synchronization

Your email folders are synchronized automatically each time you open the app. After you open the app, the inbox is synchronized periodically in the background. You can also choose to automatically synchronize your email folders. Otherwise, folders are synchronized only when you open them.
The number of folders that you set for automatic synchronization will affect battery life and data usage on your device. You can turn off automatic synchronization for some folders to improve battery life or lower data usage.
To be able to synchronize your Drafts folder, you must be enabled for
Exchange ActiveSync
2016 or later and your mailbox must be hosted on
Microsoft Exchange
2016 or later. If you do not have the option to synchronize your Drafts folder, contact your administrator to confirm your mailbox settings.
  1. From your Inbox or other mailbox, tap The navigation drawer icon at the top of the screen.
  2. Beside
    All folders
    , tap The Menu icon >
    Edit synced folders
  3. Tap the check box beside a folder to select it. Note: You can tap icon for expand - down arrow 20 beside a folder to see its subfolders.
  4. Tap the back arrow to return to the folders list.