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Add a shared mailbox to 
BlackBerry Work

Before you can add a mailbox that has been shared with you to 
BlackBerry Work
, the person that wants to assign you as their delegate, must complete the following tasks:
Alternatively, your 
Microsoft Exchange
 administrator can also grant you access to the 
BlackBerry Work
 user's mailbox or a shared mailbox using the Exchange Control Panel (ECP) or Exchange Admin Console (EAC) or Exchange Management Shell. For more information on using the ECP or EAC, see https://docs.microsoft.com/en-us/exchange/collaboration/shared-mailboxes/shared-mailboxes?view=exchserver-2016 and https://docs.microsoft.com/en-us/exchange/recipients/mailbox-permissions?view=exchserver-2016
The amount of control that you have over the shared mailbox depends on the permissions that are granted. The following are the permission levels:
  •  Reviewer: You can read items in your folders. 
  •  Author: You can read and create items, and change and delete items that the mailbox owner creates. For example, as a delegate, you can create task requests and meeting requests directly in your Task or Calendar folder and then send the item on behalf of the mailbox owner. 
  •  Editor: You can do everything that an Author has permission to do and additionally can change and delete the items that you created. 
 
After you add the shared mailbox, two weeks of email messages are synchronized to 
BlackBerry Work
 from the mailbox. 
  1. Tap  the launcher icon  >  The Settings icon .
  2. Tap 
    Mail
    .
  3. Tap 
    Shared Mailboxes
    .
  4. Tap  The Add icon .
  5. In the 
    Mail Account Information
     field, type the email address of the owner of the shared mailbox that you want to add.
  6. When 
    BlackBerry Work
     locates the account in the GAL, tap the account to add it.
  7. Tap 
    Done
    .
You can also add a shared mailbox from the navigation drawer. From your Inbox or other mailbox, tap  The Navigation Drawer icon  > tap  icon for expand - down arrow 20  and then tap Add account.