Skip Navigation

Automatically download email message attachments

You can configure 
BlackBerry Work
 to download email message attachments automatically. You can choose to download attachments using cellular data and 
Wi-Fi
 networks or over 
Wi-Fi
 networks only. You can view attachments that you have downloaded when you are offline. The maximum size of attachments that can be downloaded is controlled by your administrator.
When this feature is first turned on, a maximum of 25 previously received attachments are downloaded and all new attachments are downloaded. The device must have at least 25% of its storage capacity available, and the attachments cannot take up more than 25% of the device's free space.
  1.  Tap  The Launcher icon .
  2.  Tap  The Settings icon .
  3. Tap 
    Mail
    .
  4. Tap your email account.
  5. To automatically download attachments, slide the 
    Auto Download Attachments
     option to On.
  6. To download attachments using cellular data, slide the 
    Cellular Auto Download
     option to On. If you leave this turned off, attachments will download automatically only when you are connected to a 
    Wi-Fi
     network.