Manage your tasks Skip Navigation

Manage your tasks

When you open
BlackBerry Tasks
, a list of your active tasks is displayed. By default, the list is synchronized with the tasks in your work email account when you open the app and at 15 minute intervals while it is open. You can change the synchronization interval. To force synchronization at any time, you can swipe down on the list. Synchronization continues when the app is minimized, but it stops when the app is closed.
Tasks in the task list are displayed with the following icons:
  • High priority: icon_high_priority
  • Low priority: icon_low_priority
  • Normal priority: icon_normal_priority
  • Recurrence: icon_recurrence
  • Category: The Category icon
You can view inline attachments and images in tasks. Depending on the
Microsoft Exchange Server
version and the email client that you are using, some of the following limitations might occur in your environment:
  • If you edit the task properties in
    Outlook
    Web App 2013 or 2016, such as the subject or priority,  any inline attachments will be removed in
    BlackBerry Tasks
    .
  • If you edit the task body before the inline attachment is downloaded, the attachment may be removed. Users are warned when editing a task with an inline attachment that the attachment may be removed.
  • If your mail server is
    Microsoft Exchange
    2010, when tasks are first synchronized, all inline images will be made available in the attachments list and will not be placed inline. For more information on how to view attachments in the attachment list, see View an attachment.
  • If your mail server is
    Microsoft Exchange
    2013, inline attachments are not supported. All inline attachments will be made available in the attachment list. For more information on how to view attachments in the attachment list, see View an attachment.
  1. Complete any of the following tasks:
    Task
    Steps
    Change the synchronization interval
    1. Tap The Settings icon.
    2. In the General section, tap
      Synchronization
      >
      Sync Frequency
      .
    3. Select a synchronization interval.
    Synchronize additional email messages
    1. Tap The Settings icon.
    2. In the General section, tap
      Synchronization
      .
    3. Tap
      Sync More
      .
    Specify the folders to synchronize
    1. Tap the Menu icon.
    2. Tap
      Manage Synced Folders
      .
    3. Select the folders that you want to synchronize.
    Specify the tasks to display
    1. Tap the Menu icon.
    2. Tap
      Manage Tabs
      .
    3. Tap the view icon to display or hide the tasks associated with it. The options are: Active, Overdue, Due Today, Due This Week, Completed, or Now
    4. Optionally, press and hold the The Navigation drawer icon beside a tab.
    5. Slide your finger up or down to move the tab left or right on the screen.
    6. To restore the default settings, tap The Menu icon >
      Restore Tabs
      .
    Change the order of tasks that are displayed
    Tap the sort icon.
    Search for a task
    1. Tap the Menu icon >
      Search
      .
    2. Enter your search criteria.
    Create a task
    Tap icon_compose_new.
    Edit a task
    Tap a task.
    Mark a task as complete
    Tap The Mark task complete icon.