Skip Navigation

Change app settings

  1. In
    BlackBerry Connect
    , tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Click The Settings icon.
  3. Make any necessary changes. The following settings are available:
    • Set as "Away": Set the period of time that you can be inactive before your status changes to Away. If your administrator has not allowed you to change this setting, the time specified by the administrator and a message specifying that it can't be changed is displayed.
    • Show Avatar: Select this option to specify whether to display a profile picture in your Contact list, search results, chat lists, and within chats.
    • In-App Sound: Select this option to specify whether your phone will sound when a new message is received in
      BlackBerry Connect
      when the app is open in the foreground. This setting only applies when you are using the app.
    • In-App Vibrate: Select this option to specify whether your phone will vibrate when a new message is received in
      BlackBerry Connect
      when the app is open in the foreground. This setting only applies when you are using the app.
    • App Settings: Select this option to manage the device settings such as notifications, badges, and permissions.
    • About: View the software version information and license agreement.
    • Change Password: Change the password for
      BlackBerry Connect
      . If you delegate authentication using another app, you receive a message indicating to change the password in the other app.
    • Clear File Cache: Select this option to specify whether the photos and files downloaded from a group discussion are removed. By default, downloaded photos, videos, and files are reviewed daily and removed if they meet the following criteria:
      • They have not been accessed in the last 30 days
      • The file size is greater than 30% of the available free space on the device. Photos, videos, and files are removed based on last accessed time, with the oldest first removed first.
      Files that are downloading are not affected. You can download the photos, videos, and files again from the discussion group or file list.
    • CylancePERSONA
      : Enable this option to use your location history to establish trusted locations. This option is available when
      CylancePERSONA
      is enabled in your organization's
      BlackBerry UEM
      environment. For more information about
      CylancePERSONA
      , see the BlackBerry Intelligent Security Overview content.
    • Run Diagnostics: If this feature is enabled by your administrator, you can perform a series of tests on your device and email the report.
    • Send Logs to
      BlackBerry
      : Send diagnostic log files to
      BlackBerry Technical Support Services
      .
    • Send feedback: Send feedback, log files, and diagnostics to
      BlackBerry Technical Support Services
      .