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BlackBerry Connect for Android
3.16
User Guide
Get the PDF
What is BlackBerry Connect?
Installing and activating the BlackBerry Connect app
Install BlackBerry Connect and activate using an access key, activation password, or QR code
Install and activate BlackBerry Connect when the the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
Unlock a BlackBerry Dynamics app using a third-party identity provider
Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider
Reset your BlackBerry Dynamics app password using a third-party identity provider
Log in to BlackBerry Connect
Manage BlackBerry Dynamics apps
Use the BlackBerry Dynamics Launcher
Using BlackBerry Connect
The Contacts screen
Managing contacts
Add a contact
View the chat history, delete, or block a contact
The Chats screen
Start a conversation
Create a group discussion
Multiple simultaneous chats and group discussions
Invitations to chats and group discussions
Manage current group discussions
Change the group discussion information
Search for group discussions
Send a message to the group discussion
Photos, videos, files, and links in chats and group discussions
View photos, videos, and files in a discussion group
Send photos, videos, files, or links to a group discussion or a chat
Supported file types
Send files from BlackBerry Connect to other BlackBerry Dynamics apps
Delete group discussions from the discussion list
Search chat and group discussion histories
Search the chat and group discussion history of a contact
Search the chats and group discussions
Mark messages as read
Transitioning conversations across devices
Transition from a desktop client to a mobile device
Transition from a mobile device to a desktop client
Transition from one mobile device to another
The My Profile screen
Change your status
Change app settings
Change notification settings
Change your theme
Supported languages
Support for desktop mode
Sign out of BlackBerry Connect
Troubleshooting
Generate a diagnostics report on Android devices
Upload log files to BlackBerry Support
Send feedback to BlackBerry
Frequently Asked Questions
BlackBerry Docs
BlackBerry Connect 3.16
BlackBerry Connect for Android User Guide
Using BlackBerry Connect
Photos, videos, files, and links in chats and group discussions
Supported file types
Supported file types
When the feature is enabled by your administrator, the following file types are supported in group discussions and one-to-one chats.
.doc, Docx
.ppt, PPTx
.xls, XLSX
.sheet
.pdf
.rtfd
.webarchive
.image
.jpeg
.tiff
.apple.pict
.compuserve.gif
.png
.quicktime-image
.bmp
.camera-raw-image
.svg-image
.text
.plain-text
.utf8-plain-text
.utf16-plain-text
.rtf
.html
.xml
.xhtml
.htm
.data
.content
.zip
Media files
.3gp
.mp3
.mp4
.m4a
.m4v
.wav
.caf
.aac
.adts
.aif
.aiff
.aifc
.au
.snd
.sd2
.mov
Section:
Using BlackBerry Connect