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  1. BlackBerry Docs
  2. BlackBerry Connect 3.16
  3. BlackBerry Connect for Android User Guide
  4. Installing and activating the BlackBerry Connect app
  5. Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
  6. Unlock a BlackBerry Dynamics app using a third-party identity provider

Unlock a
BlackBerry Dynamics
 app using a third-party identity provider

If one of your
BlackBerry Dynamics
 apps, such as
BlackBerry Work
, has been locked, you can use your organization’s identity provider to unlock the app. Note that your organization’s administrator has to enable this feature before you can use it.
  1. On the
    Application Remote locked
     screen on the device, tap
    Unlock
    .
  2. On the
    Application Unlock
     screen, tap
    Sign in
    .
  3. Enter the email address that you use to sign in to your organization’s identity provider and tap
    Next
    .
  4. Enter the username that you use to sign in to your organization’s identity provider and tap
    Next
    .
  5. Enter the password that you use to sign in to your organization’s identity provider and tap
    Sign in
    .
  6. After the
    BlackBerry Dynamics
     app activates, enter and confirm a new password.