Manage
BlackBerry Dynamics
apps

If your device is enabled for

BlackBerry Dynamics

and you have

BlackBerry Connect

installed on your device, you can use

BlackBerry UEM Self-Service

to manage the apps. To unlock the

BlackBerry Connect

app using a QR code,

BlackBerry Connect

3.2 or later is required.

BlackBerry UEM Self-Service

, select your device.

Click the

APPS

tab.

Click an app icon and complete one of the following tasks:

Task	Description	Steps
Lock an app	When you or your administrator locks an app, you prevent anyone from opening it.	Click Lock app . Click Lock .
Unlock an app	Apps can become locked for different reasons, including authentication or compliance issues. Also, you or your administrator can lock an app. To unlock an app you need to use an unlock key or QR code.	Click Unlock app . An unlock key, QR code icon, and expiration is displayed. Optionally, tap the QR code. On your device, open the app and complete one of the following tasks: Type the unlock key. Tap Scan QR code , tap Allow to allow permissions, and scan the QR code. Click Close .
Delete app data	When you delete app data, you remove all data stored by the app but the app is not deleted. You will need to reactivate the app using an access key.	Click Delete app data . Click Delete .