Upload log files to BlackBerry Support Skip Navigation

Upload log files to
BlackBerry
Support

If requested by
BlackBerry
Support, you can upload log files to help troubleshoot an issue you are having with
BlackBerry Dynamics
apps.
  1. In
    BlackBerry Connect
    , tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Support
    section, click
    Send Logs to BlackBerry
    .
  4. Optionally, tap
    Suspend
    to pause the log file upload. Tap
    Cancel
    to cancel the upload or tap
    Resume
    to continue the upload to
    BlackBerry
    .