Start a conversation Skip Navigation

Start a conversation

You can start a conversation with any online contact from the Contacts screen.
As your conversation progresses, the screen shows your comments, files, videos, and photos anchored on the right and messages, files, videos, and photos sent to you anchored on the left. These exchanges scroll up as the chat continues, with the newest comment displaying at the bottom. If your company allows editing, tap existing comments to copy and then paste into the text field to use again.
Once you start a chat, you can track it on the Chats screen. For example, if you need to interrupt the conversation to switch to a different app. When you're ready to resume, tap the Chats tab and browse the list of existing chats for the contact with whom you were chatting. The thread is listed, along with a time or date stamp as appropriate. The newest conversation will always appear at the top of the list.
  1. Tap The Contacts icon on Android.
  2. Tap a contact from your list who is currently online.
  3. Type your message and tap the Send icon.