Manage BlackBerry Dynamics apps Skip Navigation

Manage 
BlackBerry Dynamics
 apps

If your device is enabled for 
BlackBerry Dynamics
 and you have 
BlackBerry Connect
  installed on your device, you can use 
BlackBerry UEM Self-Service
 to manage the apps. To unlock the 
BlackBerry Connect
 app using a QR code, 
BlackBerry Connect
 3.2 or later is required.
  1. In 
    BlackBerry UEM Self-Service
    , select your device. 
  2. Click the 
    APPS
     tab.
  3. Click an app icon and complete one of the following tasks:
    Task
    Description
    Steps
    Lock an app
    When you or your administrator locks an app, you prevent anyone from opening it.
    1. Click 
      Lock app
      .
    2. Click 
      Lock
      .
    Unlock an app
    Apps can become locked for different reasons, including authentication or compliance issues. Also, you or your administrator can lock an app. To unlock an app you need to use an unlock key or QR code.
    1. Click 
      Unlock app
      . An unlock key, QR code icon, and expiration is displayed. 
    2. Optionally, tap the QR code.
    3. On your device, open the app and complete one of the following tasks:
      • Type the unlock key.
      • Tap 
        Scan QR code
        , tap 
        Allow
         to allow permissions, and scan the QR code.
    4. Click 
      Close
      .
    Delete app data
    When you delete app data, you remove all data stored by the app but the app is not deleted. You will need to reactivate the app using an access key.
    1. Click 
      Delete app data
      .
    2. Click 
      Delete
      .