Installing and activating the BlackBerry Connect app Skip Navigation

Installing and activating the 
BlackBerry Connect
 app

Before you can begin using 
BlackBerry Connect
, you must activate it. The steps you take to install 
BlackBerry Connect
 depend on how you will be activating it. The following options are available for activating the 
BlackBerry Connect
 app:
  • Install and activate BlackBerry Connect when the the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated: Choose this option if you have installed and activated the 
    BlackBerry UEM Client
     on your device and your administrator has allowed the 
    BlackBerry UEM Client
     to manage the activation of 
    BlackBerry Dynamics
     apps or if you have installed and activated a 
    BlackBerry Dynamics
     app on your device. This option appears in 
    BlackBerry Connect
     only if all of these conditions are met. If you do not see this option when you open 
    BlackBerry Connect
    , you must set up 
    BlackBerry Connect
     using an access key, activation password, or QR code.
  • Install BlackBerry Connect and activate using an access key, activation password, or QR code: Choose this option if you have not installed the 
    BlackBerry UEM Client
     on your device or if your administrator has not allowed the BlackBerry UEM Client to manage the activation of BlackBerry Dynamics apps, you do not have an existing 
    BlackBerry Dynamics
     app installed and activated on your device, or you choose to activate the app using an access key, activation password, or QR code.