Known issues Skip Navigation

Known issues

Some users that are enabled for persistent chat and are members of more than 100 rooms don't receive invitations on the desktop client or the
BlackBerry Connect
app when they are added to additional rooms as members. (GCC-7019, GEMSS-5886)
When persistent chat is enabled and users update to the latest build, the persistent chat feature options are not available. (GCC-5532)
Workaround:
Log out and log in to
BlackBerry Connect
if
BEMS
is upgraded before the
BlackBerry Connect
app is upgraded.
In a
Skype for Business
environment, when users change their status in
BlackBerry Connect
, the status doesn't update on the desktop client. For more information, visit support.blackberry.com/community to read article 42659. (GEMSS-4905, GCC-4980)
Users do not receive some group discussion invitation notifications when the
BlackBerry Connect
app is in the background, and users forced
BlackBerry Connect
to quit or signed out of
BlackBerry Connect
, and then started. (GEMSS-6225)
Workaround:
Search for the room name and join.