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Securely view, edit, and save documents received as attachments in
BlackBerry Work
or saved in your local Docs location

When your organization is enabled to use
Microsoft Intune
-managed apps, you can transfer files that you receive as an email attachment or are saved to your local Docs location from
BlackBerry Work
to the supported
Intune
-managed app using
BlackBerry Enterprise BRIDGE
. If you send a file saved in your device local storage, you receive the error message
Action Not Allowed. Your organization only allows you to open work or school data in this app
. Files must be opened from a corporate location (for example, a secured local storage,
Microsoft OneDrive for Business
or
Microsoft SharePoint
).
For ease of following the instructions, we will use
BlackBerry Work
.
  • Make sure that a
    BlackBerry Dynamics
    app is installed and activated on your device.
  • Make sure that
    BlackBerry Enterprise BRIDGE
    is installed and activated.
  • Make sure that the supported
    Intune
    -managed
    Microsoft
    apps are installed and activated. If the associated
    Microsoft
    app for the file that you want to review and edit is not installed on your device, you are prompted to download the app from the
    App Store
    . After you download the app, make sure that you activate it.
  1. Open an email attachment or navigate to the file in the Docs folder.
  2. Tap the attachment to download the file you want to edit.
  3. Tap the downloaded file to open it.
  4. Tap .
  5. Tap
    Edit in <
    Intune managed Microsoft app
    >
    .
  6. Tap
    Open in...
    .
  7. Tap
    Copy to <
    Intune managed Microsoft app
    >
    . For example, tap
    Copy to Microsoft PowerPoint
    .
  8. If you are prompted, enter the PIN or use
    Touch ID
    to securely transfer the file using the
    Enterprise BRIDGE
    app to the secure location of the
    Microsoft
    app.
  9. Tap
    Save a copy
    .
  10. If your administrator has allowed you to, save a copy of the file to a local folder or the
    Microsoft OneDrive for Business
    location. Tap
    Save
    .
  11. Make the necessary edits.
  12. Tap .
  13. Tap
    Send a Copy
    .
  14. Tap
    Send with Another App
    .
  15. Tap
    Copy to BB Bridge
    .
  16. Complete one of the following tasks:
    Saved file name
    Actions
    If you saved the file with the same file name as the original file
    • To add recipients and a subject and send to appropriate recipients, tap
      Attach to New Email
      .
    • To attached the updated file to the original email thread, tap
      Reply to Original Email
      . Optionally add a message and tap .
    • To save the updated file to the Local Docs location or an Enterprise remote Docs location. Tap
      Save to Docs
      .
    • To return to the email attachment, tap
      Cancel
      . A copy of the modified file is saved in the
      Intune
      -managed app.
    If you saved the file with a new file name
    The options that are displayed depend on the
    BlackBerry Dynamics
    apps that are installed and activated on your device and that support the email, save, and copy services.
    • If you have
      BlackBerry Work
      app installed and activated on the device, do one of the following:
      • To attach the file to a new email, tap
        Send Email
        . Add recipients, subject, and message to send to appropriate recipients.
      • To save the updated file to the Local Docs location or an Enterprise remote Docs location, tap
        Save
        . If your administrator didn't enable the ability to save to
        Docs
        location, the message "You cannot save this file to Docs because it is not enabled. Would you like to send the file as an email attachment instead?" is displayed.
    • If you have a
      BlackBerry Dynamics
      app that supports saving a file to the app installed and activated on the device, under the app name, tap
      Save
      and follow the instructions on the screen.
    • If you have a
      BlackBerry Dynamics
      app that supports copying a file to the app installed and activated on the device, tap the app name. For example, tap
      BlackBerry Work
      and do one of the following:
      • To attach the file to a new email, tap
        Send Files
        . Add recipients, subject, and message to send to appropriate recipients.
      • To save the updated file to the Local Docs location or an Enterprise remote Docs location, tap
        Save to Docs
        . If your administrator didn't enable the ability to save to
        Docs
        location, the message "You cannot save this file to Docs because it is not enabled. Would you like to send the file as an email attachment instead?" displays.
      • Tap
        Cancel
        . A copy of the modified file is saved in the
        Intune
        -managed app.