Install and activate
BlackBerry Enterprise BRIDGE
using the
BlackBerry UEM Client

Complete this task if you have installed the
BlackBerry UEM Client
on your device and your administrator has allowed the
BlackBerry UEM Client
to manage the activation of
BlackBerry Enterprise BRIDGE
.
  • Make sure that a
    BlackBerry Dynamics
    app is installed and activated on your device.
    For this example, we will use
    BlackBerry Work
    . For instructions, see the
    BlackBerry Work
    user guide for your device
    .
  • Make sure that the
    Microsoft Intune
    Company Portal app from
    Google Play
    is installed on your device. You don't need to activate the app. For more information, see https://docs.microsoft.com/intune/app-protection-enabled-apps-android. Activating the
    Intune
    Company Portal app might prevent the
    Enterprise BRIDGE
    app from functioning as expected.
  • Make sure that the supported
    Microsoft Intune
    managed apps are installed and activated on your device.
  1. If your administrator did not automatically push the app to your device,, open your
    Work Apps
    app and install the
    BlackBerry Enterprise BRIDGE
    app. If you do not see the
    Enterprise BRIDGE
    app in your
    Work Apps
    app, contact your administrator to make the app available to you.
  2. On your device, tap
    BRIDGE
    .
  3. Tap
    Login
    .
  4. If the
    Intune
    Company Portal app is not installed on your device, you are prompted with the
    To use your work or school account with this app, you must install Intune Company Portal app. Tap "Play Store to continue
    message. Click
    Play Store
    to install the
    Microsoft Intune
    Company Portal app.
  5. Tap
    Login
    .
  6. On the
    Microsoft Sign in
    page, enter your email address.
    You must log in to the
    BlackBerry Enterprise BRIDGE
    app using the same email address that you use for
    BlackBerry Work
    . Using a different email address to log in is not supported.
  7. Tap
    Next
    .
  8. On your organization's login page, enter your username.
  9. Tap
    Next
    .
  10. Enter your password.
  11. Tap
    Sign in
    .
  12. Click
    OK
    to acknowledge that your IT department is helping to protect your work or school data using the
    Enterprise BRIDGE
    app.
  13. To activate
    BlackBerry Enterprise BRIDGE
    , enter your password for the
    BlackBerry Dynamics
    app or use your fingerprint.
  14. Click
    OK
    to acknowledge that your organization protects the data in the app and to restart the app.
  15. If you are prompted, set a PIN or use your fingerprint to access your organization's data using the
    Enterprise BRIDGE
    app.
  16. Confirm the PIN.
  17. Read the license agreement and if you agree, tap
    Accept
    .
  18. If this is the first time that you have logged in to the
    Enterprise BRIDGE
    app, the tutorial opens. Complete one of the following tasks:
    • Tap
      Skip
      to close the tutorial. Tap
      OK
      . You can view the tutorial later from the Settings screen.
    • View the Tutorial. Click
      Done
      . A reminder prompt is not displayed, but the tutorial is available in the Settings screen to view again.