Install and activate
BlackBerry Enterprise BRIDGE
from
Google Play

Complete this task to download and install the
Enterprise BRIDGE
app on your device.
  • Make sure that a
    BlackBerry Dynamics
    app is installed and activated on your device.
    For this example, we will use
    BlackBerry Work
    . For instructions, see the
    BlackBerry Work
    user guide for your device
    .
  • Make sure that the supported
    Microsoft
    apps that are managed by
    Microsoft Intune
    are installed and activated on your device.
  • Make sure that the
    Microsoft Intune
    Company Portal app from
    Google Play
    is installed on your device. You don't need to activate the app. For more information, see https://docs.microsoft.com/intune/app-protection-enabled-apps-android. Activating the
    Intune
    Company Portal app might prevent the
    Enterprise BRIDGE
    app from functioning as expected.
  1. Download the
    BlackBerry Enterprise BRIDGE
    app from
    Google Play
    .
  2. Tap
    BB BRIDGE
    .
  3. Tap
    Login
    .
  4. On the
    Microsoft Sign in
    page, enter your email address field.
    You must log in to the
    BlackBerry Enterprise BRIDGE
    app using the same email address that you use for
    BlackBerry Work
    . Using a different email address to log in is not supported.
  5. Tap
    Next
    .
  6. If your organization has a login page, enter your username.
  7. Tap
    Next
    .
  8. Enter your password.
  9. Tap
    Sign in
    .
  10. Click
    OK
    to acknowledge that your IT department is helping to protect your work or school data using the
    Enterprise BRIDGE
    app.
  11. To activate the
    Enterprise BRIDGE
    app, enter your password for the
    BlackBerry Dynamics
    app or use your fingerprint.
  12. Click
    OK
    to acknowledge that your organization protects the data in the app and to restart the app.
  13. If you are prompted, set a PIN or use your fingerprint to access your organization's data using the
    Enterprise BRIDGE
    app.
  14. Confirm the PIN.
  15. Read the license agreement and if you agree, tap
    Accept
    .
  16. If this is the first time that you have logged in to the
    Enterprise BRIDGE
    app, the tutorial opens. Complete one of the following tasks:
    • Close the tutorial without viewing. Tap
      Skip
      . In the reminder dialog box, tap
      OK
      . You can view the tutorial later from the Settings screen.
    • View the Tutorial. Tap
      Next
      to view the slides. Click
      Done
      . A reminder dialog box is not displayed, but the tutorial is available in the Settings screen to view again.