Securely view, edit, and save documents received as attachments in
BlackBerry Work
or saved in your local Docs location

When your organization is enabled to use
Microsoft Intune
-managed apps, you can transfer files you receive as an email attachment or are saved to your local Docs location from
BlackBerry Work
to the supported
Intune
-managed app using
BlackBerry Enterprise BRIDGE
. If you send a file saved in your device local storage, you receive the error message
Action Not Allowed. Your organization only allows you to open work or school data in this app
. Files must be opened from a corporate location (for example a secured local storage,
Microsoft OneDrive for Business
or
Microsoft SharePoint
).
For ease of following the instructions, we will use
BlackBerry Work
.
  • Make sure that a
    BlackBerry Dynamics
    app is installed and activated on your device.
  • Make sure that the
    Microsoft Intune
    Company Portal app is installed, but not activated.
  • Make sure that the
    BlackBerry Enterprise BRIDGE
    app is installed and activated.
  • Make sure that the supported
    Intune
    -managed apps are installed and activated. If the associated
    Microsoft
    app for the file you want to review and edit is not installed on your device, you are prompted to download the app from the
    Google Play
    . After you download the app, make sure that you activate it.
  1. Open an email attachment or navigate to the file in the Docs folder.
  2. Tap the attachment to download the file that you want to edit.
  3. Tap the downloaded file to open it. Optionally, complete the following tasks:
    1. To save the file to the Local Docs folder or an Enterprise remote Docs location; tap >
      Save
      . Navigate to the appropriate location to save the file. Tap .
    2. To download the file again; tap >
      Download again
      .
  4. Tap .
  5. Tap
    Edit in <
    Intune-managed app
    >
    .
  6. If you are prompted that the organization protects data in this app, tap
    OK
    .
  7. If you are prompted, enter the PIN that you created during the
    BlackBerry Enterprise BRIDGE
    activation.
  8. Save a copy of the file in the
    Intune
    -managed app and make the necessary changes.
  9. Share the modified file back to
    BlackBerry Work
    . Tap .
  10. Perform one of the following tasks:
    Task
    Steps
    Share
    Microsoft PowerPoint
    files
    • To share as a document, tap
      Full Document > Presentation > BB BRIDGE
      .
    • To share as a PDF, tap
      Full Document > PDF > BB BRIDGE
      .
    Share
    Microsoft Word
    files
    • To share as a document, tap
      Share as attachment > Document > BB BRIDGE
      .
    • To share as a PDF, tap
      Share as attachment > PDF > BB BRIDGE
      .
    Share
    Microsoft Excel
    files
    • To share as a document, tap
      Share as attachment > Workbook > BB BRIDGE
      .
    • To share as a PDF, tap
      Share as attachment > PDF > BB BRIDGE
      .
  11. If you are prompted that the organization protects the data in the app, tap
    OK
    .
  12. Select one of the following options:
    Saved file name
    Actions
    If you saved the file with the same file name as the original file
    • To send the updated file as an attachment to an new email, tap
      Attach to New Email
      . Add recipients and a subject and send to appropriate recipients.
    • To save the file to the Local Docs folder or an Enterprise remote Docs location, tap
      Save to Docs
      . If your administrator didn't enable the ability to save to the Local Docs location or an Enterprise remote Docs location, you can send the file as an email attachment.
    • To attach the updated file to the original email thread, tap
      Reply to Original Email
      . Optionally add a message and tap . This option is available when you save the modified document with the same name as the original document.
    If you saved the file with a new file name
    The options that are displayed depend on the
    BlackBerry Dynamics
    that are installed and activated on your device and that support the email, save, and copy services.
    • If you have the
      BlackBerry Work
      app installed and activated on the device, do one of the following:
      • To attach the file to a new email, tap
        Send Email
        . Add recipients, subject, and message to send to appropriate recipients.
      • To save the updated file to the Local Docs location or an Enterprise remote Docs location, tap
        Save
        .
    • If you have a
      BlackBerry Dynamics
      app that supports saving a file to the app installed and activated on the device, under the app name, tap
      Save
      and follow the instructions on the screen.
    • If you have a
      BlackBerry Dynamics
      app that supports copying a file to the app installed and activated on the device, tap the app name. For example, tap
      BlackBerry Work
      and do one of the following:
      • To attach the file to a new email, tap
        Send Files
        . Add recipients, subject, and message to send to appropriate recipients.
      • To save the updated file to the Local Docs location or an Enterprise remote Docs location, tap
        Save to Docs
        . If your administrator didn't enable the ability to save to the Local Docs location or an Enterprise remote Docs location, you can send the file as an email attachment.
      • Tap
        Cancel
        . A copy of the modified file is saved in the
        Intune
        -managed app.