Skip Navigation

Install
BlackBerry Enterprise BRIDGE
using the
BlackBerry UEM Client
on
Android
devices

You can send the following instructions to
Android
device users that are installing
BlackBerry Enterprise BRIDGE
using the
BlackBerry UEM Client
.
  • Make sure the
    Microsoft
    Intune
    Company Portal app is installed on your device. You do not need to activate the app. For more information, see https://docs.microsoft.com/intune/app-protection-enabled-apps-android.
  • Make sure that the supported
    Microsoft Intune
    managed apps are installed and activated on your device.
  • Make sure that a
    BlackBerry Dynamics
    app, for example,
    BlackBerry Work
    , is installed and activated on your device.
  1. If the app was not automatically pushed to your device by your administrator, open your
    Work Apps
    app and install the
    BlackBerry Enterprise BRIDGE
    app. If you do not see the
    BlackBerry Enterprise BRIDGE
    app in your
    Work Apps
    app, contact your administrator to make the app available to you.
  2. On your device, tap
    BRIDGE
    .
  3. Tap
    Login
  4. If the
    Intune
    Company Portal app is not installed on your device, you are prompted with the
    To use your work or school account with this app, you must install the Intune Company Portal app. Tap "Play Store" to continue
    message. Tap
    Play Store
    to install the
    Microsoft Intune
    Company Portal app.
  5. Tap
    Login
  6. On the
    Microsoft Sign in
    page, enter your email address.
    You must log in to the
    BlackBerry Enterprise BRIDGE
    app using the same email address that you use for
    BlackBerry Work
    . Using a different email address to log in is not supported.
  7. Tap
    Next
    .
  8. On your organization's login page, enter your username.
  9. Tap
    Next
    .
  10. Enter your password.
  11. Tap
    Sign in
    .
  12. Click
    OK
    , to acknowledge that your IT department is helping to protect your work or school data using the
    Enterprise BRIDGE
    app.
  13. To activate the
    BlackBerry Enterprise BRIDGE
    app, enter your password for the
    BlackBerry Dynamics
    app that is displayed in the activation request. For example,
    BlackBerry Work
    or
    BlackBerry UEM Client
    .
  14. Click
    OK
    , to acknowledge that your organization protects the data in the app and to restart the app.
  15. If
    BlackBerry Work
    opens, place it in the background.
  16. If you are prompted, set a PIN or use your fingerprint to access your organization's data using the
    BlackBerry Enterprise BRIDGE
    app.
  17. Confirm the PIN.
  18. Read the license agreement and if you agree, tap
    Accept
    .
  19. If this is the first time that you have logged in to the
    Enterprise BRIDGE
    app, the tutorial opens. Complete one of the following tasks:
    • Tap
      Skip
      to close the tutorial. Tap
      OK
      . You can view the tutorial later from the Settings screen.
    • View the Tutorial. Click
      Done
      . A reminder prompt is not displayed, but the tutorial is available in the Settings screen to view again.