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Send feedback to
BlackBerry

Users can submit feedback to
BlackBerry
about the
BlackBerry Enterprise BRIDGE
app.
This option requires a
BlackBerry Dynamics
app that supports email to be installed and activated on the device (for example,
BlackBerry Work
). If users uninstall
BlackBerry Work
and try to submit feedback, the following error message is displayed: Error - Your device doesn't have a secure email app installed.
  1. Open the
    Enterprise BRIDGE
    app.
  2. Tap .
  3. Tap one of the following:
    • On
      iOS
      devices, tap
      Feedback
      .
    • On
      Android
      devices,
      Send feedback
      .
  4. On the
    Comments
    page, type your feedback. By default, the option to send logs to BlackBerry is enabled.
  5. Tap
    Send
    .
  6. BlackBerry Work
    opens and an email message with the proper recipient name, subject line, app details, and feedback is prepopulated for you. Tap the
    Send
    icon.