Upload log files to BlackBerry
BlackBerrySupport requests log files, you can instruct users to upload log files to help troubleshoot issues that the users are having with the
BlackBerry Enterprise BRIDGEapp. Depending on the size of the logs, instruction users to allow a short period before they close the Settings screen or place the app in the background to allow the logs to be uploaded to
- Open theBlackBerry Enterprise BRIDGEapp.
- Tap .
- TapSend Logs to BlackBerry.