Install and configure the BlackBerry Connectivity Node Skip Navigation

Install and configure the BlackBerry Connectivity Node

  1. Open the BlackBerry Connectivity Node installation file (.exe) that you downloaded from the BlackBerry UEM Cloud management console.
    If a Windows message appears and requests permission to make changes to the computer, click
    Yes
    .
  2. Choose your language. Click
    OK
    .
  3. Click
    Next
    .
  4. Select your country or region. Read and accept the license agreement. Click
    Next
    .
  5. The installation program verifies that your computer meets the installation requirements. Click
    Next
    .
  6. To change the installation file path, click
    ...
    and navigate to the file path that you want to use. Click
    Install
    .
  7. When the installation completes, click
    Next
    .
    The address of the BlackBerry Connectivity Node console is displayed (http://localhost:8088). Click the link and save the site in your browser.
  8. Select your language. Click
    Next
    .
  9. When you activate the BlackBerry Connectivity Node, it sends data over port 443 (HTTPS) to the BlackBerry Infrastructure (for example na.bbsecure.com or eu.bbsecure.com). After it is activated, the BlackBerry Connectivity Node uses port 3101 (TCP) for all other outbound connections through the BlackBerry Infrastructure. If you want to send data from the BlackBerry Connectivity Node through an existing proxy server behind your organization's firewall, click
    Click here to configure the proxy settings for your organization’s environment
    , select the
    Proxy server
    option, and do any of the following:
    • To send activation data through a proxy server, in the
      Enrollment proxy
      fields, type the FQDN or IP address and the port number of the proxy server. The proxy server must be able to send data over port 443 to
      bbsecure.com (for example na.bbsecure.com or eu.bbsecure.com). Click
      Save
      .
    • To send other outbound connections from the components of the BlackBerry Connectivity Node through a proxy server, in the appropriate fields, type the FQDN or IP address and the port number of the proxy server. The proxy server must be able to send data over port 3101 to
      bbsecure.com (for example na.bbsecure.com or eu.bbsecure.com). Click
      Save
      .
  10. In the
    Friendly name
    field, type a name for the BlackBerry Connectivity Node. Click
    Next
    .
  11. Click
    Browse
    . Select the activation file that you downloaded from the management console.
  12. Click
    Activate
    .
    If you want to add a BlackBerry Connectivity Node instance to an existing server group when you activate it, your organization's firewall must allow connections from that server over port 443 through the BlackBerry Infrastructure (for example na.bbsecure.com or eu.bbsecure.com) to activate the BlackBerry Connectivity Node and to the same bbsecure.com region as the main BlackBerry Connectivity Node instance.
  13. Click +, then select the type of company directory that you want to configure.
  14. Follow the steps for your organization’s directory type:
    Directory type
    Steps
    Microsoft Active Directory
    1. In the
      Connection name
      field, type a name for this company directory connection.
    2. In the
      Username
      field, type the username of the Microsoft Active Directory account.
    3. In the
      Domain
      field, type the FQDN of the domain that hosts Microsoft Active Directory. For example, domain.example.com.
    4. In the
      Password
      field, type the password of the Microsoft Active Directory account.
    5. In the
      Domain controller discovery
      drop-down list, click one of the following:
      • If you want to use automatic discovery, click
        Automatic
        .
      • If you want to specify the domain controller computer, click
        Select from list below
        . Click The Add icon and type the FQDN of the computer. Repeat this step to add more computers.
    6. In the
      Global catalog search base
      field, type the search base that you want to access (for example, OU=Users,DC=example,DC=com). To search the entire Global Catalog, leave the field blank.
    7. In the
      Global catalog discovery
      drop-down list, click one of the following:
      • If you want to use automatic catalog discovery, click
        Automatic
        .
      • If you want to specify the catalog computer, click
        Select from list below
        . Click The Add icon and type the FQDN of the computer. If necessary, repeat this step to specify more computers.
    8. If you want to enable support for linked Microsoft Exchange mailboxes, in the
      Support for linked Microsoft Exchange mailboxes
      drop-down list, click
      Yes
      .
      To configure the Microsoft Active Directory account for each forest that you want BlackBerry UEM Cloud to access, in the
      List of account forests
      section, click +. Specify the forest name, user domain name (the user can belong to any domain in the account forest), username, and password.
    9. To synchronize more user details from your company directory, select the
      Synchronize additional user details
      check box. The additional details include company name and office phone.
    10. Click
      Save
      .
    LDAP directory
    1. In the
      Connection name
      field, type a name for this company directory connection.
    2. In the
      LDAP server discovery
      drop-down list, click one of the following:
      • If you want to use automatic discovery, click
        Automatic
        . In the
        DNS domain name
        field, type the DNS domain name.
      • If you want to specify the LDAP computer, click
        Select server from list below
        . Click The Add icon and type the FQDN of the computer. Repeat this step to add more computers.
    3. In the
      Enable SSL
      drop-down list, select whether you want to enable SSL authentication for LDAP traffic. If you click
      Yes
      , click
      Browse
      and select the SSL certificate for the LDAP computer.
    4. In the
      LDAP
      port field, type the port number of the LDAP computer.
    5. In the
      Authorization required
      drop-down list, select whether BlackBerry UEM Cloud must authenticate with the LDAP computer. If you click
      Yes
      , type the username and password of the LDAP account. The username must be in DN format (for example, CN=Megan Ball,OU=Sales,DC=example,DC=com).
    6. In the
      Search base
      field, type the search base that you want to access (for example, OU=Users,DC=example,DC=com).
    7. In the
      LDAP user search filter
      field, type the filter that you want to use for LDAP users. For example: (&(objectCategory=person)(objectclass=user)(memberOf=CN=Local,OU=Users,DC=example,DC=com)).
    8. In the
      LDAP user search scope
      drop-down list, click one of the following:
      • If you want user searches to apply to all levels below the base DN, click
        All levels
        .
      • If you want to limit user searches to one level below the base DN, click
        One level
        .
    9. In the
      Unique identifier
      field, type the attribute for each user’s unique identifier (for example, uid). The attribute must be immutable and globally unique for every user.
    10. In the
      First name
      field, type the attribute for each user’s first name (for example, givenName).
    11. In the
      Last name
      field, type the attribute for each user’s last name (for example, sn).
    12. In the
      Login attribute
      field, type the attribute for each user’s login attribute (for example, cn). This attribute is used for the value that users type to log in to BlackBerry UEM Self-Service with their directory credentials.
    13. In the
      Email address
      field, type the attribute for each user’s email (for example, mail).
    14. In the
      Display name
      field, type the attribute for each user’s display name (for example, displayName).
    15. To synchronize more user details from your company directory, select the
      Synchronize additional user details
      check box. The additional details include company name and office phone.
    16. To enable directory-linked groups, select the
      Enable directory-linked groups
      check box. For more information about directory-linked groups, see Linking company directory groups to BlackBerry UEM groups.
    17. Click
      Save
      .
  15. In the management console, click
    Settings > External integration > BlackBerry Connectivity Node setup
    .
  16. In the
    Step 4: Test connection
    section, click
    Next
    .
To view the status of a BlackBerry Connectivity Node instance, in the management console, on the menu bar, click
Settings > External integration > BlackBerry Connectivity Node status
.
  • To install a second BlackBerry Connectivity Node instance for redundancy, download another set of installation and activation files and repeat this task on a different computer. You can use the same company directory configuration for all instances, or each instance can have its own company directory configuration. This should be done after the first instance has been activated.
  • If necessary, configure proxy settings for the BlackBerry Connectivity Node. For instructions, see Configuring the BlackBerry Connectivity Node to use the BlackBerry Router or a TCP proxy server.
  • To change the directory settings that you configured, in the BlackBerry Connectivity Node console (http://localhost:8088), click
    General settings > Company directory
    . Click for the directory connection.
  • If you want to send data through an HTTP proxy before it reaches the BlackBerry Dynamics NOC, in the BlackBerry Connectivity Node console (http://localhost:8088), click
    General settings > BlackBerry Router and proxy
    . Select the
    Enable HTTP proxy
    checkbox and configure the proxy settings.
  • For instructions for enabling BlackBerry Secure Connect Plus, see "Using BlackBerry Secure Connect Plus for connections to work resources" in the Administration content.
  • For more information about enabling the BlackBerry Secure Gateway, see "Protecting email data using the BlackBerry Secure Gateway" in the Administration content.
  • For instructions for configuring the BlackBerry Gatekeeping Service, see "Controlling which devices can access Exchange ActiveSync" in the Administration content.