Install BlackBerry Access and activate using an access key Skip Navigation

Install 
BlackBerry Access
 and activate using an access key

To get an access key, choose one of the following options:
  • Request an access key from your administrator. Your administrator will send you an email with activation details and the access key.
  • Generate an access key from your organization's self-service portal. If you do not know how to access your self-service portal, contact your administrator.
If allowed by your organization, you can activate 
BlackBerry Access
 using Easy Activation. An Easy Activation key, when permitted, is supplied by another 
BlackBerry Dynamics
 app, like 
BlackBerry Connect
 or 
BlackBerry Work
, as long as these apps are already installed on your device. If available, you can activate 
BlackBerry Access
 using the login password for the activation app. Contact your administrator to see if this is an available option.
  1. Request an access key from your administrator or generate an access key from your organization's self-service portal.
  2. After you receive the email message with the access key information or have generated your own access key, download and install 
    BlackBerry Access
     from 
    Google Play
    .
  3. Open 
    BlackBerry Access
    .
  4. In the 
    Email Address
     field, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key.
  5. In the 
    Access Key
     field, enter the access key, without hyphens, located in your activation email message that you received from your administrator or enter the access key that you generated from the self-service portal. The access key is not case sensitive.
  6. Create and confirm a password for 
    BlackBerry Access
    . If your device is equipped with biometric authentication, you can turn on this option to use instead of the password, except on initial startup.
  7. Read the license agreement and, if you accept the terms, tap 
    Accept
    .
  8. If other devices, including your principal workstation, are also signed in, you will receive a notice advising you of this condition. Tap 
    OK
    .
  9. Tap the 
    BlackBerry Dynamics Launcher
     in the lower-right of the screen to start using 
    BlackBerry Access
    .