Troubleshoot issues using the BlackBerry Access console
You can use the
BlackBerry Accessconsole to help you find possible causes of issues that you might encounter.
For example, if you cannot access a particular website, you can look at the console messages to see if your access has been blocked by your administrator. If your administrator blocks your access to a website, the console might display a message similar to this:
14:11:05 10/02/2014 Content from sync.example.com is blocked.
- InBlackBerry Access, tap to open theBlackBerry Dynamics Launcher.
- Tap .
- In theAdvancedsection, tapConsole.
- Look at the displayed messages to see if they indicate what the problem is.