About persistent chat

Note: In preparation for Microsoft's transition to UCMA 6, a future release of BEMS will incorporate UCMA 6 to maintain compatibility with Skype for Business Subscription Edition (SE) using BlackBerry Connect. Support for UCMA 5 will be discontinued. Additionally, the persistent chat feature will be deprecated. Although the persistent chat will be deprecated, the functionality of the BlackBerry Connect app will continue to function as expected without this feature.

The persistent chat feature allows users to create topic-based group discussions, referred to as 'chat rooms' and 'rooms' by Microsoft, and participate in group discussions. If you enable persistent chat in Skype for Business, you can enable it in your BEMS environment. By default, the persistent chat feature is disabled for new and upgraded BEMS installations.

When you enable persistent chat, users can perform the following actions:

  • Create and add managers and members to group discussions

    You can restrict users from creating new group discussions. For more information, see BlackBerry Connect app configuration settings.

  • Change group discussion information, including the group discussion name and description
  • Search for and join group discussions to communicate and collaborate with a group of people who have a common area of interest
  • Leave or mute group discussions so that you don't receive message notifications
  • Disable group discussions when they are no longer required1
  • Upload and download files and images
  • View the member list
  • View the list of persistent chat group discussions of which they are a member and can join
  • Search and view all of the chat history for a group discussion

Auditorium group discussions and federated users are not supported.

1When users disable a group discussion, only the persistent chat administrator can enable it again.