Upload log files to BlackBerry Support

If requested by BlackBerry Support, you can upload log files to help troubleshoot an issue you are having with BlackBerry Dynamics apps.

  1. In BlackBerry Connect, tap The Launcher icon to open the BlackBerry Dynamics Launcher.
  2. Tap The Settings icon.
  3. In the Support section, click Send Logs to BlackBerry.
  4. Optionally, tap Suspend to pause the log file upload. Tap Cancel to cancel the upload or tap Resume to continue the upload to BlackBerry.