Enable persistent chat

You must enable the persistent chat on BEMS before you can enable users to create and participate in group discussions.
You must have a supported version of Skype for Business configured in your environment before enabling persistent chat. For more information, see the BEMS Compatibility Matrix.
  1. On the computer that hosts BEMS, in a text editor, open the GoodConnectServer.exe.config file. By default, the file is located in <drive>:\Program Files\BlackBerry\BlackBerry Enterprise Mobility Server\Good Connect\.
  2. Search for the following key and change the value to true: <add key="ENABLE_PERSISTENT_CHAT” value="true" />. The key value is case sensitive.
  3. Save the file.
  4. Restart the Good Technology Connect service.