Configure BlackBerry UEM to synchronize with Entra Active Directory

Complete this task only if your environment is using BlackBerry UEM Cloud.
If your organization uses Microsoft Entra ID Active Directory, you can connect it to BlackBerry UEM to create directory user accounts in BlackBerry UEM by searching for and importing user data from the company directory. Directory users can use their directory credentials to access BlackBerry UEM Self-Service.
  1. Log in to the Entra portal and go to the app that your organization uses to allow connections to Entra Active Directory.
    For more information, see Quickstart: Register an application in Microsoft Entra ID.
  2. Add your BlackBerry UEM Cloud tenant URL to the list of Redirect URLs for the app and click Save.
  3. In the management console, click Settings > External integration > Company directory.
  4. Click The Add icon beside Microsoft Azure Active Directory connection.
  5. Enter a Directory connection name and the Domain for your Entra Active Directory.
  6. Click Continue.
  7. Enter the Microsoft user ID and password associated with the app.
  8. Click Accept.
  9. Click Save.
Link company directory groups to BlackBerry UEM groups