Select an alert or event location
- Define custom locations using the drawing tools available on the map.
- Select geographic areas from a list of locations that were predefined by a BlackBerry AtHoc administrator.
- Enter an address in the Find a Place field and click a point on the map to add a location pin.
Users with any geolocation attribute in the selected location are targeted in the alert or event. In addition, any users with a Last Known Location attribute that was updated within the configured timeframe are also targeted.
- In the Content section of an alert template, or in the Event Details section of an event template, click Add in the Location section. The publisher map opens.
Note: If you have the necessary permissions, you can set the default map area in the Map Settings screen. For more information, see Configuration and setup. - Optionally, if the location you want to target is not displayed on the current map, enter the address, point of interest, or longitude/latitude value pair in the Find a place field. Press Enter on your keyboard to refresh the map location.
- To use a predefined location on the map as a targeting criterion, click Select Predefined Locations to access a drop-down menu where you can select any predefined layers. When you select a layer, the map updates automatically to display the layer location on the map.
Shape layers must be made selectable in the Map Settings. For more information, see Shape layers.
Note: Uploading multiple layers with different sets of predefined locations is recommended to improve usability and system performance. Shape layers are configured on the Map Settings screen. Administrators can access them at Settings > Basic > Map Settings. For more information, see Shape layers. - Select one or more predefined locations within the layer by clicking them on the map or selecting them in the drop-down menu. As you make selections, the locations are highlighted on the map.
- To create a custom location, click Create Custom Locations to display the drawing tools for creating shapes and adding location pins.
- In the Create Custom Locations toolbar, select a shape and click and drag on the screen to select the location you want to use in the alert or event.
- Optionally, in the Create Custom Locations toolbar, click
and then click a location on the map to add one or more location pins. You can enter a brief description of up to 30 characters in the Pin Description dialog, and then click Apply. Location pins appear on the Live Map only while the alert or event is live. For more information, see Location pins.
- To view the size of a custom location, click the shape on the map. A black box appears beside the Create Custom Locations button, listing the total area of the custom location in square miles or square kilometers.
- To edit a custom location, click the shape and then click and drag on any of the circles that appear around the edge of the shape.
- To scale new shapes up and down while preserving their dimensions, complete the following steps:
- Press and hold the SHIFT key on your keyboard.
- Click and release the shape to select it.
- Move your cursor over one of the white squares around the shape.
- Click and hold on the white box while dragging the mouse to increase or decrease the shape size.
As you create shapes and select predefined locations on the map, the Location Summary field in the bottom-right corner updates to provide you with an overview of the total number of locations that are displayed on the map and the locations that will be included in the alert or event.
- To move a location pin, click a
on the map, and then drag the pin to the new location.
- To delete a custom location, click the border of the location shape on the map to select it, then click
on the Create Custom Locations toolbar.
- To delete a location pin, click it on the map to select it, then click
on the Create Custom Locations toolbar.
- To view the total number of users, organizations, and Accountability Officers that are located within the selected map locations, click Calculate beside the Select By Location field.
Note:- Users, Accountability Officers, and organizations listed in the Select By Location field are automatically added to the alert or event target list. To remove them as targets, deselect Target Users, Target Organizations, and Target Accountability Officers. For more information, see Target users by location.
- Accountability Officers are displayed on the map for accountability events only.
- Optionally, in the Select by Location section, click Export to export the targeted users, organizations, or Accountability Officers.
- On the Export Options window, select the columns to export in the left column and click Add.
- Optionally, use the control buttons on the right to order the selected columns.
- Click Export PDF or Export CSV.
Note: You can export up to 1000 users to a PDF file. You can export up to 25,000 users to a CSV file in a single export. If you are exporting more than 25,000 users to a CSV file, select a grouping of 25,000 users to export.The PDF or CSV file downloads to your system.
- Click Cancel to close the Export Options window.
- Click Apply.
To target users with geofence targeting, see Enable geofence targeting.
For more information about the publisher map, see Manage the publisher map.