Respond to an event from the Inbox

  1. In the top navigation bar, click Inbox. The Inbox appears, displaying your alerts and events.
  2. Click the event you want to reply to.
    Tip: Click The Expand icon to view the Status History for the event. This option is visible only for users who have a status.
  3. On the event details page, in the Update My Status section, select a status from the dropdown list.
  4. Optionally, add text in the Comments field.
  5. Click Update My Status. The event details page refreshes and displays your updated status in the Update Status section.
  6. Click Back to return to the Inbox.