Operators with alert publishing permissions can target users and send them alerts from the live map by drawing a shape or selecting an imported shape layer.

1. In the Shape Toolbox, do either of the following:
   • Click a shape and then draw a shape on the map.
   • Click in the top navigation bar to open the Imported Shape Layers panel and then select the check box beside an imported shape layer to display it on the map. Click and then click the imported shape layer on the map.
   Note: You can select multiple custom shapes and imported shape layers on the map.
   When you create a custom shape or select an imported shape layer, the User Action Panel opens.
2. On the User Action Panel, on the Users tab, select or deselect organization, attribute, and shape selection by layer filters. For more information, see View users in drawn shapes and View imported shape layers on the live map.
3. Optionally, click the x Users link to open the User Selections dialog to view and select blocked and unblocked users. Click Apply.
4. Click the Quick Alert tab.
5. From the Select Alert Template list, select a template. Alert templates must have location enabled in alert template settings and must have the "Available for quick publish" option enabled to be available for publishing.
6. Optionally, update the Title and Body fields.
   Tip: Click to open the Alert Content dialog where you can edit the Title and Body fields. Click Apply to save your changes.
7. In the Personal Devices section, select all or select individual devices to use to send the alert to the targeted users.
8. Optionally, click the x Users link to view and update the list of targeted and blocked users. For more information, see View users in drawn shapes.
9. Optionally, click the x Reachable Users link to open the Reachable Users dialog and view the reachable users.
10. Click Refresh to update the list of targeted users.
11. Click Publish.
12. Optionally, click View Report to view the details of the sent alert.

The sent alert includes a map that displays the targeted location. For alerts delivered to email and the desktop app, the map is an image. For alerts delivered to the BlackBerry AtHoc mobile app, an interactive map is included. If the alert template used to send the alert includes a map, it is overwritten with the map of the targeted location.

The published alert appears in Live Sent Alerts in the BlackBerry AtHoc Layers panel on the live map. Details about the quick alert can be viewed in the Sent Alerts page in the BlackBerry AtHoc management system.