Organization Contact Info

  1. In the Name field, enter the name of an organization administrator or help desk alias that users can contact for help with password or username issues when accessing BlackBerry AtHoc.
  2. In the Email field, enter the email address of the organization administrator or help desk.
  3. In the Phone field, enter the contact phone number.

When this section is configured, this information is displayed in the following locations:

  • The BlackBerry AtHoc management system homepage at the bottom of the Welcome Message.
  • The bottom of the Self Service login page.
  • The forgot user name recovery pages for the management system and mobile app.
  • The forgot password recovery pages for the management system and mobile app.