Manage accountability events

When an accountability event is started from an enterprise or super enterprise organization, the "For More Info" link in the notification alert opens the Summary tab of the event in the management system.

Enterprise Administrators are automatically granted the Accountability Officer role in the enterprise or super enterprise organization and in the sub enterprise or suborganization where their account resides. This enables them to be targeted as Accountability Officers and to respond on behalf of users in accountability events at each applicable organizational level.

To respond on behalf of others in an accountability event started from an enterprise or super enterprise organization, an Accountability Officer must have the Accountability Officer role in the originating organization. Accountability Officers without an operator account in the enterprise or super enterprise organization can still be targeted, but must be granted the Accountability Officer role in that organization before they can respond on behalf of other users.

Accountability Officers can use the More Info link in the initial email to log in to management system and respond on behalf of other users. For more information, see the BlackBerry AtHoc Account guide.