View the details of an alert or event

You can view details about the alerts and events in your Self Service Inbox.

  1. Click Inbox in the top navigation bar. The Inbox opens, displaying your alerts and events.
  2. Click the alert or event that you want to view. The alert or event details screen opens.
    The following information is displayed for a selected alert:
    • Details section:
      • Severity
      • Title
      • Status
      • Time
      • Type
      • Published By
      • Expiration date and time
    • Response Options section:
      • Available response options
      • Replied on date and time
    • Content section:
      • Body content
      • Location (if included in the alert)
    • Content section:
      • Body content
      • Location (if included in the alert)
    • Attachments section: Thumbnail of the attachment. Click the thumbnail of an image attachment to view it. Click to download an attachment to your local computer.
    The following information is displayed for a selected event:
    • Details section:
      • Severity
      • Title
      • Status
      • Date and time
      • Published By
      • Expiration date and time
    • Update Status section: Display name and status of users
    • Content section:
      • Body content
      • Location (if included in the event)
    • Status History section: Status, date, time, and updated by information
    • Dependents Status History section: Status, date, time, and updated by information for each dependent
    • Attachments section: Thumbnail of the attachment. Click the thumbnail of an image attachment to view it. Click The Download Attachment icon to download an attachment to your local computer.
    • Alerts section:
      • Alert title for the initial, reminder, and ending alerts for the event
      • Date and time for each alert
      • Content text of each alert
  3. Optionally, for alerts that require a response, select your response in the Response Options section and click Submit Response.
  4. Optionally, for events that require a response, in the Update My Status section, click The Edit icon. On the Affected Users window, select your status from the list and click Apply.