Add a dependent

You can add dependent accounts for family members or anyone that should receive alerts when you do. Add a dependent account for anyone who is your responsibility and does not have an account in the system.

The operator has the option to include dependents when sending out an alert or requesting accountability status.

Dependents can respond to alerts and update their status for events from the Self Service inbox if a password is added to their user profile and manual user authentication is enabled for Self Service in the organization.

If your dependent does not respond to an accountability event, you may be requested to provide their status through the Inbox.

  1. Log in to Self Service and click Dependents.
  2. On the Dependents page, click Add.
  3. On the New Dependent window, in the Basic Information section, enter a Username, First Name, Last Name, and Display Name. Only a Username is required.
  4. Optionally, in the Online Addresses section, add contact information for your dependent.
  5. Optionally, in the Password section, enter and confirm a password for your dependent. You must enter and confirm a password for your dependent if you want your dependent to be able to log in to Self Service to view and respond to alerts and events.
  6. Click Save.
A Success message is displayed at the top of the New Dependent window.