Add a collaboration

  1. Log in to the BlackBerry AtHoc management system as a Collaboration Manager, Organization Administrator, or Enterprise Administrator.
  2. In the navigation bar, click Collaborate > Collaborate.
  3. On the Collaboration screen, click Add Collaboration.
    If you see a "[2005] Collaboration session could not be accessed. Please try again." error when attempting to start a collaboration, whitelist the following URL on your reverse proxy server: https://*.bbmenterprise.com.
  4. In the Collaboration Name field, enter a name.
  5. Click The Add Users icon.
  6. On the add users window, select users and groups to add to the collaboration.
    Any operators or users who have registered for Collaborate from the Collaborate menu on the BlackBerry AtHoc mobile app can be added.
  7. Click Add.
  8. Enter your first message in the Start typing... field and press Enter or click The Send Message icon to start the collaboration.

The collaboration appears in the left pane of the Collaboration window with a live status.

Operators and users who are added to the collaboration and have registered for Collaborate using the BlackBerry AtHoc mobile app receive a notification from BlackBerry AtHoc. Clicking the notification launches the collaboration on the BlackBerry AtHoc mobile app.