Subscribe users to organizations

If your administrator has configured the ability for users to subscribe to different suborganizations and has configured organizations for subscription, you can subscribe users to those organizations from the BlackBerry AtHoc management system or by using the CSV user import process.

You can also subscribe to any suborganization that has been configured for subscription from the My Profile screen in Self Service. For more information, see the BlackBerry AtHoc Self Service User Guide.

To subscribe multiple users to organizations using the CSV user import process, see "Manage organization subscriptions" in the BlackBerry AtHoc Manage Users guide.

When you subscribe users to other organizations, they can be targeted in alerts and accountability events from both their home and subscribed organizations. You can subscribe a user to a maximum of 50 organizations.

Dependent users cannot be subscribed to organizations. If you subscribe a user to an organization, their dependents remain in their home organization and are still targetable in alerts and events from the home organization. They cannot be targeted from any subscribed organizations.

You can cancel organization subscriptions at any time from the Organization Subscriptions section of the user profile screen.

  1. Log in to the BlackBerry AtHoc management system.
  2. Click Users > Users.
  3. On the Users screen, select a user from the list.
  4. On the user profile screen, click Edit User.
  5. On the user profile screen, in the Organization Subscriptions section, click Add Subscription.
  6. On the Subscribe Organization screen, select an organization from the list.
  7. Click Apply.
  8. In the Organization Subscriptions section, enter a date or click The Calendar select icon to select a start date for the subscription.
  9. Optionally, in the Organization Subscriptions section, click The Calendar select icon next to the subscribed organization to set an end date for the subscription.
  10. Click Save.