An online user session lasts until the administrator or operator logs out or the session times out. Administrators can configure the timeout interval using the System Policy screen. For more information, see "Set session timeout and continue session values" in the BlackBerry AtHoc System Settings and Configuration guide.

Before logging in to BlackBerry AtHoc, verify that the following are all true:

• The BlackBerry AtHoc server is installed on a server connected to the network and is accessible to you.
• The system has the latest stable version of any of the following browsers: Microsoft Edge, Firefox, Chrome, or Safari.
• The BlackBerry AtHoc administrator has provided you with the following:
  • The URL (an Internet address) for accessing the BlackBerry AtHoc management system
  • A BlackBerry AtHoc username and password, or a smart card

1. Contact your administrator to get the BlackBerry AtHoc management system address.
2. Open a web browser and navigate to the BlackBerry AtHoc URL.
3. Click Accept to agree to the terms of the Security Disclaimer. Note that if you select Decline, you cannot use BlackBerry AtHoc.
4. After you accept the security policy, the login screen fields become accessible. Do one of the following:
   • Log in Manually:
     1. Enter your username and password, which are case sensitive.
     2. Click Log In.
   • Insert your smart card and click Access Smart Card.
5. If a disclaimer screen displays immediately after you click Log In, read it, then click OK.

The BlackBerry AtHoc management system homepage displays.